privacy policy

How we collect, use, and protect your information

This policy explains the information we may collect when you visit Dalton Pharmacy, how we use it, and the choices you have. It is designed to be clear, concise, and easy to read on every device.

Information we collect

We may collect contact details, service requests, prescription-related information, and any message you send through our website forms or by email.

How we use your data

We use your information to respond to enquiries, provide pharmacy services, improve our website, and keep accurate records where required by law.

Sharing information

We only share information when it is necessary to deliver a service, meet a legal requirement, or work with trusted providers who support our website or operations.

Cookies and analytics

Our website may use cookies and similar tools to help it function properly, remember preferences, and understand how visitors use the site so we can improve it.

Retention and security

We keep your data only for as long as needed for the purpose it was collected, and we use reasonable safeguards to reduce the risk of unauthorized access or misuse.

Your rights

  • Ask for a copy of the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Ask us to delete data where we are allowed to do so.
  • Withdraw consent where processing is based on consent.
  • Object to certain uses of your information.
  • Ask questions about how your data is handled.
  • Contact us if you believe your privacy rights have been affected.
  • Seek further guidance from the relevant regulator if needed.

Questions about this policy?

If you would like to review, update, or ask about your personal data, please contact our team and we will help as quickly as possible.